Group Guidelines
Just The Details:
Seating Assignments and Group Rates:
Best available seating is assigned at the time of the reservation; not at payment. The party size must be 16 or more paying customers. Seating is subject change at any time between reservation date and the final payment date. A seating chart will be sent to you upon final payment. Have all seating pre-assigned and given to each person.
Complimentary Dinner & Show Tickets:
All drivers and escorts will receive complimentary dinner and show tickets when arriving by motorcoach. These complimentary tickets are NOT TRANSFERRABLE and will be void if not used by driver and escort. If arriving by car, every 21st dinner and show ticket is complimentary.
Invoice and Deposit:
You will receive an invoice for your trip within one week after making your reservation. A $100 deposit is required to be paid within 30 days. If a reservation is made less than a month prior to the performance, full payment must be made at the time of reservation.
Final Count and Payment:
Final payment is due three weeks before the performance date. Payment may be made by cash, check, credit card, or money order.
Cancellations and Credits:
Cancellations must be received at least 30 days prior to the performance date in order to receive a refund of the deposit. Cancellations due to weather are transferable to another show date.
Gratuity:
The gratuity is included for service provided by the servers. If there is additional service for drink orders or if you feel you have received exemplary service, we ask that you tip accordingly.
Arrival:
All motorcoaches will be greeted at the front door by a step-on greeter to welcome you and escort you to your seats. If you will be arriving individually, the guests may just check in with the host at the podium the day of the performance.