Group Guidelines

Just The Details

Seating Assignments and Group Rates

Best available seating is assigned at the time of the reservation, not at time of payment. Group rates apply only to purchases of 16 or more tickets. Seating is subject to change at any time between reservation date and the final payment date. A seating chart will be sent to you upon final payment.
*** PLEASE PRE-ASSIGN SEATS AND NOTIFY YOUR GROUP OF THEIR SEAT ASSIGNMENTS PRIOR TO ARRIVING AT THEATRE. ***

Complimentary Dinner & Show Tickets

All drivers and escorts will receive complimentary dinner and show tickets when arriving by motorcoach. These complimentary tickets are NOT TRANSFERRABLE and will be void if not used by driver and escort. If arriving by car, every 21st dinner and show ticket is complimentary.

Invoice and Deposit

You will receive an invoice for your trip within one week after making your reservation. A $100 deposit is required to be paid within 30 days. If a reservation is made less than a month prior to the performance, full payment must be made at the time of reservation.

Final Count and Payment

Final payment is due three weeks before the performance date. Payment may be made by cash, check, credit card, or money order.

Cancellations and Credits

Cancellations must be received at least 30 days prior to the performance date in order to receive a refund of the deposit.  Cancellations due to weather are transferable to another show date.

Gratuity

The gratuity is included for service provided by the servers. If there is additional service for drink orders or if you feel you have received exemplary service, we ask that you tip accordingly.

Arrivals

The day of the performance, all motorcoaches will be personally greeted at the front door by a step-on greeter to welcome you and escort you to your seats. If you will be arriving individually, please check in with our Dutch Apple host at the podium.