Frequently Asked Questions
The menu changes from show to show and is posted the week the show opens. You can find the current show menu here.
We do not allow outside food or beverage in the lobby and theatre. Current menus are available here. We do offer a number of Gluten Free and Vegetarian options. If you have other dietary restrictions, please have your order number handy and call the Box Office at 717-898-1900 so we can notate that in your reservation.
Each ticket purchased is subject to an additional $3 per ticket processing fee. Included in the ticket price is the meal (unless purchasing Show Only), the performance, tax, coffee, hot tea, and iced tea. We do offer a full-service bar along with soda, milkshakes, and more available at an additional cost.
Gratuity for your server is not included in the ticket price. We suggest $5 per person along with a traditional 15% gratuity of the bar bill for additional purchases.
You do not. If you would like to arrive a little later, we recommend arriving no later than 12:00pm for Matinee performances, 6:30pm for Evening performances, and 5:30 pm for Sunday Twilight/Thursday Evening performances.
Ample parking is available on site in our private lots and is completely FREE!
You do not. If only part of your party has arrived, as long as you have tickets, you may be seated and let us know at the theatre entrance that you are waiting for some of your party to arrive. Their tickets can be held at the theatre entrance. When others from your party are at the theatre, we will escort them to the table.
Some guests may dress up for their visit, but we want you to be comfortable during visit. Since we are in a tourist destination, shorts are acceptable. However, we ask that you don’t wear tank tops or ripped jeans.
Photographing or videotaping of the performances is strictly prohibited by law. However, we encourage you to take pictures of your time before or after the show and share them with us!
Cell phones, smart watches, pagers, and any other equipment that makes noise should be turned completely off during the performance.
Seats cannot be held without a reservation. We recommend that you make the reservation for the most people that may be in attendance. You can always change the party size up to three weeks prior to the performance date.
Our property is wheelchair and handicap accessible. The theatre has five levels that are completely ramped for easy wheelchair access. Show Only seating in the E section has one small step up to access the seats. Staff is available to assist with seating and buffet needs. Please let the Box Office know any special requirements when ordering tickets.
No, emotional support animals and pets are not permitted into the theatre. Trained service dogs are allowed into the theatre. As defined by the ADA, service dogs are individually trained to work or perform tasks for people with disabilities. A service dog must remain under control of the ticket holder at all times. Ticket holders with service dogs are responsible for cleaning up after their service dog and for the service dog’s behavior toward other patrons and staff at the theatre at all times. Failure to do so may result in the service dog and/or ticket holder being removed from the Theatre at the sole discretion of Dutch Apple Dinner Theatre Management. The ticket holder is responsible for any and all acts of his or her service dog and any resulting claims which may arise relating to the service dog at the Theatre.
We have hearing devices available at no charge through our box office. They are linked directly into our sound system and can be used with a hearing aid as well. A driver’s license or another form of identity is exchanged for the device until returned. We ask that you wait until you are completely finished with your meal before picking up the hearing devices. If you are in need of a sign language interpreter, please contact the Box Office at least one month prior to your performance date and ask for Christopher.
Here at Dutch Apple, we do everything to make sure the show goes on. As Pennsylvania weather is so unpredictable, we do not make a final decision to cancel a show until that day and we ask you to make the final decision that day as well. Should we make the decision to cancel a performance, you will receive an email and subsequent phone call from the Box Office to reschedule. More information can be found here (link to the General Ticketing Info page, the “Weather Cancellation” section, if possible).
Yes. Although we have an extensive dessert table and offer cakes for purchase, some people opt to bring a special cake for a celebrated milestone. Please let the Box Office know prior to the performance that you will be bringing a cake. No other outside food or beverage is allowed in the theatre.
We currently accept non-profit donation requests by mail. Donation requests must include an official letterhead, date of event (must receive request 30 days or more prior to event), address, and must be within a 25-mile radius of the theater. Please send requests via mail to 510 Centerville Rd., Lancaster, PA 17601. Please contact Libby Harford with any further inquiries at lharford@dutchapple.com ext 111.